Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website or use an application. They are widely used to make websites work efficiently, provide a better user experience, and supply analytical data to website owners.

In this policy, we use the term "cookies" to refer generally to cookies and similar technologies, such as web beacons, local storage, and session storage. This Cookie Policy explains how UX Crumbs (a product of Cyanic Innovations) uses these technologies and the choices you have.

2. How We Use Cookies

We use cookies for a variety of reasons, which we categorize as follows:

• Strictly Necessary Cookies: These are essential for the operation of our platform. They enable you to log in securely, navigate the site, and use core features. The platform cannot function properly without these cookies.
• Functional and Preferences Cookies: These cookies remember choices you make (such as your language preference or UI theme) to provide a more personalized experience.
• Analytics and Performance Cookies: These help us understand how visitors interact with our platform by collecting and reporting information anonymously. They allow us to measure performance, identify issues, and improve UX Crumbs.
• Marketing Cookies: Currently, UX Crumbs does not use tracking cookies for targeted advertising purposes across other websites. If this changes, we will update this policy and seek your consent as required by law.

3. Specific Cookies Used

Below are the primary types of cookies and local storage items you may encounter while using UX Crumbs:

• Authentication (Supabase): We use cookies prefixed with sb-* to maintain your logged-in state securely. These are strictly necessary for accessing your account.
• Analytics (PostHog & Vercel): We use ph_* cookies and Vercel analytics technologies to measure traffic and platform usage. These are performance cookies.
• Consent Status: We store a cookie to remember whether you have accepted or declined non-essential cookies, so we don't ask you repeatedly.
• UI Preferences: We may use local storage to remember your dark mode toggle or layout preferences.

4. Third-Party Cookies

In some cases, we use trusted third parties who may also set cookies on your device when you interact with their services through our platform. These include:

• Razorpay: Our payment processor may set cookies necessary for secure transaction processing and fraud prevention when you upgrade your account.
• Supabase: Our backend provider, managing secure user authentication.
• PostHog: Our product analytics provider, helping us understand feature usage and bugs.
• Vercel: Our hosting provider, providing basic web traffic analytics.

We do not control the cookies set by third parties. We encourage you to review their respective privacy and cookie policies.

5. How to Manage Cookies

You have several options to manage or disable cookies:

• Cookie Banner: Upon your first visit to UX Crumbs, you can manage your preferences via our cookie consent banner.
• Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser.
• OS-Level Controls: Mobile devices often offer system-level settings to limit tracking.

For more detailed information on how to manage cookies across different browsers, you can visit allaboutcookies.org.

6. Cookie Consent

We request your explicit consent for non-essential cookies (such as analytics) when you first visit our platform, in accordance with applicable data protection laws (e.g., GDPR, DPDPA). Strictly necessary cookies do not require consent as they are required for the service to function.

You can withdraw or modify your consent at any time by clearing your browser cookies, which will prompt the consent banner to appear again on your next visit, or by contacting our support team.

7. Impact of Blocking Cookies

If you choose to block all cookies, including strictly necessary ones, using your browser settings:

• You will not be able to log in to your UX Crumbs account.
• Your progress on courses and exercises cannot be saved reliably.
• Secure payments may fail to process.
• Certain interactive features of the platform may not function as intended.

Blocking analytics cookies will not affect your ability to use the platform, but it means we cannot learn from your interactions to improve the service for everyone.

8. Updates to this Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The "Effective Date" at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact our privacy team: