Terms and Conditions

1. Agreement and acceptance

These Terms and Conditions (the “Terms”) form a legally binding agreement between you and Cyanic Innovations, the provider of UX Crumbs (“UX Crumbs,” “we,” “us,” or “our”). UX Crumbs is an AI-powered educational software-as-a-service platform that may provide lessons, exercises, assessments, recommendations, community features, achievements, and related services (collectively, the “Service”).

By accessing, creating an account for, purchasing, or using the Service, you confirm that you have read, understood, and agree to these Terms and the policies expressly incorporated by reference, including our Privacy Policy, Cookie Policy, Acceptable Use Policy, AI Policy, Refund Policy, and Community Guidelines, when published. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization; “you” includes that organization. If a written enterprise agreement signed by Cyanic Innovations applies, that agreement controls to the extent of a conflict.

2. About UX Crumbs and the Service

The Service is intended to support learning and skills development. We may update, add, remove, or modify features, content, learning paths, availability, or technical requirements from time to time. Features may differ by plan, country, device, language, account type, or release stage.

We do not promise that completion of any lesson, assessment, badge, certificate, XP level, leaderboard position, or other feature will result in employment, admission, professional accreditation, qualification, certification, commercial outcomes, or a particular learning result.

The Service is not designed for emergency, safety-critical, medical, legal, financial, or other high-risk uses. Do not rely on it as a substitute for qualified professional advice or independent judgment.

3. Eligibility and accounts

You must be legally capable of entering into a contract where you live. The Service is not directed to children under 13, or the minimum age required in your jurisdiction to consent to online services. Where local law requires parental or guardian consent for a minor, a parent or legal guardian must create or supervise the account and accepts these Terms on the minor’s behalf.

You must provide accurate, current account information and keep it updated. You are responsible for safeguarding your credentials, for all activity under your account, and for promptly notifying us at Support@uxcrumbs.app of suspected unauthorized access. Do not share accounts unless your plan expressly permits it.

We may require identity, age, authority, payment, or eligibility verification where reasonably necessary to prevent fraud, comply with law, or protect the Service. You may have only one personal account unless we expressly approve otherwise.

4. Plans, subscriptions, billing and taxes

Some features require a paid plan. Before you submit an order, we will present applicable price, billing interval, and material plan details. By providing a payment method, you authorize us and our payment providers to charge all amounts due, including recurring subscription fees and applicable taxes, using that method.

Unless stated otherwise at checkout, subscriptions renew automatically at the end of each billing period until cancelled. You can cancel through your account settings or the method shown at purchase. Cancellation takes effect at the end of the then-current paid period; access to paid features may continue until then.

Prices may change for a future renewal period. We will give advance notice where required by law or our policies. Taxes, levies, duties, and currency-conversion charges may apply and are your responsibility unless expressly included. You must provide accurate billing information.

If payment fails, we may retry, suspend paid features, downgrade your account, or terminate the subscription after reasonable notice where appropriate. You remain responsible for undisputed amounts incurred before cancellation or termination.

5. Trials, refunds and cancellations

Free trials, introductory offers, promotional credits, and discounts are offered at our discretion and may be subject to additional terms. Unless stated otherwise, a trial converts to a paid subscription at its end if you do not cancel before the stated conversion date.

Refund eligibility is governed by our Refund Policy and mandatory law. Some jurisdictions give consumers a statutory withdrawal, cooling-off, cancellation, or refund right. Nothing in these Terms restricts rights that cannot legally be waived. Where you ask us to begin supplying digital content or services immediately, you may lose or limit a statutory withdrawal right to the extent permitted by law and after any required acknowledgment.

Purchases made through an app store or third-party reseller may be subject to that party’s payment, cancellation, and refund rules. We cannot issue refunds for purchases we did not process, except where required by law.

6. Educational content and no professional advice

All lessons, examples, feedback, learning recommendations, assessments, templates, and other materials are for general educational and informational purposes. They may be incomplete, inaccurate, outdated, or inappropriate for your circumstances.

You are responsible for evaluating the materials and decisions you make based on them. Do not treat Service content as legal, medical, mental-health, financial, tax, employment, design-safety, accessibility-compliance, or other professional advice. Seek qualified advice for decisions with material consequences.

7. AI features and AI-generated output

The Service may use artificial intelligence, machine learning, automated scoring, or generative technologies (“AI Features”). AI Features may generate explanations, suggestions, feedback, summaries, study prompts, analyses, or other output (“Output”). Output is generated probabilistically and may be inaccurate, incomplete, biased, offensive, non-unique, or unsuitable for your intended use.

You must independently review, validate, and exercise human judgment before relying on, sharing, publishing, implementing, or using Output. You must not use Output as the sole basis for decisions affecting a person’s legal rights, employment, education, housing, credit, insurance, health, safety, or similarly high-impact interests.

You must not submit confidential, personal, regulated, or sensitive information to AI Features unless the Service expressly supports it, you have all necessary rights and notices/consents, and doing so is permitted by our Privacy Policy and applicable law. We may use automated and human review processes to detect abuse, secure the Service, and improve quality, subject to our Privacy Policy and applicable law.

To the extent permitted by law and subject to these Terms, as between you and us, you retain rights in your Input and may use Output for lawful purposes. We do not guarantee that Output is protectable, available, non-infringing, or exclusive; other users may receive similar or identical output. Additional AI-specific rules will be stated in our AI Policy.

8. User content and feedback

“User Content” means material you submit, upload, post, transmit, or make available through the Service, including prompts, assignments, comments, profile information, files, images, and community posts. You retain ownership of your User Content, subject to the license below.

You grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, process, adapt, display, perform, distribute, and otherwise use User Content solely to operate, secure, support, improve, and provide the Service, enforce these Terms, and comply with law. This license ends when your User Content is deleted from active systems, subject to reasonable backup retention, legal obligations, dispute preservation, and de-identified or aggregated data use as described in our Privacy Policy.

You represent that you own or have all rights, permissions, releases, notices, and consents needed for your User Content and our permitted use of it. Do not upload content that violates law, privacy, confidentiality, intellectual-property rights, or another agreement.

If you provide suggestions, ideas, or feedback, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use it without compensation or attribution, unless prohibited by law.

9. Intellectual property and permitted use

The Service, including its software, interfaces, branding, designs, content, curricula, code, databases, and other materials, is owned by or licensed to Cyanic Innovations and protected by intellectual-property laws. Except for the limited permission below, no rights are granted to you.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for its intended educational purpose during your authorized subscription or access period.

You may not copy, sell, rent, lease, distribute, publicly display, create derivative works from, reverse engineer, decompile, disassemble, bypass technical restrictions, scrape, frame, mirror, or exploit any part of the Service except as expressly permitted by law or by our written authorization. Our names, logos, and marks may not be used without prior written permission.

10. Acceptable use and community conduct

You must use the Service lawfully, responsibly, and in accordance with our Acceptable Use Policy and Community Guidelines. Without limiting those policies, you must not:

• violate applicable law or another person’s rights;
• submit unlawful, harmful, deceptive, defamatory, hateful, harassing, sexually exploitative, or discriminatory material;
• upload malware, interfere with systems, probe vulnerabilities, circumvent security, or attempt unauthorized access;
• use bots, scripts, scraping, harvesting, or automated means to access or extract the Service without our written permission;
• misrepresent your identity, affiliation, qualifications, age, or entitlement; impersonate another person; or create deceptive accounts;
• cheat, manipulate assessments, leaderboards, XP, rewards, referrals, promotions, or other engagement features;
• use the Service to create, distribute, or facilitate harmful, illegal, infringing, privacy-invasive, or regulated high-risk AI content;
• collect, disclose, or misuse personal data; or submit another person’s data without a lawful basis and required notices/consents;
• use the Service to compete with us, build a substitute dataset or service, or benchmark it publicly without written approval.

We may investigate suspected violations and remove or restrict User Content or access as permitted by law. Our failure to act in one instance does not waive our right to act later.

11. Third-party services and integrations

The Service may link to, interoperate with, or include third-party services, content, integrations, payment providers, app stores, or AI providers. Those third parties have their own terms and privacy practices. We do not control and are not responsible for third-party services, content, availability, security, or acts or omissions.

Your use of a third-party service is at your own risk and may require you to agree to additional terms. We may disable an integration or link at any time.

12. Privacy, cookies and communications

Our Privacy Policy explains how we collect, use, retain, share, and protect personal data. Our Cookie Policy explains use of cookies and similar technologies. By using the Service, you acknowledge those policies. Where law requires consent, we will seek it through the appropriate mechanism.

You agree that we may send you transactional, service, security, billing, and legal notices electronically, including through the Service, account email, or other contact method you provide. Marketing communications will be sent only as permitted by law, and you may opt out using the unsubscribe mechanism or account controls. You remain responsible for monitoring notices and keeping contact information current.

If you are a controller or business and use the Service to process personal data on behalf of others, you may need a separate data-processing agreement. Contact privacy@uxcrumbs.app before processing sensitive, special-category, health, children’s, biometric, or regulated data.

13. Security, availability and beta features

We use reasonable measures designed to protect the Service, but no system is completely secure or uninterrupted. You are responsible for maintaining suitable device, network, backup, and security practices. Do not rely on the Service as your sole repository for important content.

We may maintain, update, suspend, or discontinue the Service or any feature. We do not guarantee that the Service will be available at all times, in every location, or on every device.

Features identified as alpha, beta, preview, experimental, or similar are provided for evaluation and may be changed, withdrawn, or never released. They may contain errors and are provided without commitments, support, or warranties to the fullest extent permitted by law.

14. Suspension and termination

You may stop using the Service at any time and cancel your subscription as described above. We may suspend, restrict, remove content from, or terminate your access immediately or with notice if we reasonably believe you violated these Terms, created risk or harm, failed to pay, engaged in fraud, or if required by law, a provider, or a court.

Upon termination, your right to use the Service ends. We may provide a reasonable opportunity to export User Content where feasible and legally permitted, but you should maintain your own backups. Sections that by their nature should survive—including payment obligations, intellectual property, disclaimers, liability limits, indemnity, disputes, and general provisions—survive termination.

15. Disclaimers

Notice of Exclusion

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, CONTENT, AI FEATURES, AND OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CYANIC INNOVATIONS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent permitted by law. Nothing in these Terms excludes any warranty, right, or remedy that cannot legally be excluded.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CYANIC INNOVATIONS, ITS AFFILIATES, LICENSORS, SUPPLIERS, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100 (OR THE LOCAL CURRENCY EQUIVALENT).

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence where applicable, or mandatory consumer protections.

17. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Cyanic Innovations, its affiliates, licensors, suppliers, and their personnel from claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or relating to your User Content, your use or misuse of the Service, your breach of these Terms, or your violation of law or another person’s rights. We may assume control of the defense of a claim at your expense, and you will reasonably cooperate with us.

18. Disputes, governing law and consumer rights

These Terms and any dispute are governed by the laws of India, excluding conflict-of-law rules, unless mandatory law in your country of residence requires otherwise. Subject to disputes that cannot be resolved amicably, courts located in Chennai have exclusive jurisdiction, except that either party may seek injunctive or equitable relief in any court with jurisdiction to protect intellectual property or prevent misuse of the Service.

Where permitted by law, before starting formal proceedings, you and we agree to try in good faith to resolve a dispute by written notice sent to hello@uxcrumbs.app and allowing at least 30 days for discussion. You may bring eligible claims in small-claims court where available.

If you are a consumer, you may have mandatory rights under the laws of your country of residence, including rights concerning digital content, cancellation, remedies, and dispute forums. These Terms do not remove those rights. EU/EEA/UK consumers may also be able to use applicable consumer dispute bodies, subject to current legal availability and requirements.

19. Changes to these Terms

We may update these Terms to reflect changes to the Service, law, security, business practices, or other legitimate reasons. For material changes, we will provide notice by reasonable means and, where required, seek your consent. The updated Terms take effect on the stated effective date. If you do not agree, you must stop using the Service and cancel any subscription before the change takes effect, subject to mandatory law.

20. General provisions

These Terms, together with incorporated policies and any applicable order form or enterprise agreement, are the entire agreement between you and Cyanic Innovations regarding the Service. If a provision is unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law. No waiver is effective unless in writing. We are not responsible for delay or failure caused by events beyond our reasonable control.

These Terms do not create any agency, partnership, joint venture, employment, fiduciary, or third-party-beneficiary relationship. Headings are for convenience only. The English version governs unless mandatory law requires otherwise; translations are provided for convenience only.

21. Contact information

For questions, notifications, copyright concerns, privacy requests, or formal communications regarding the Service or these Terms, please contact us at: